I have been using this theme since 2021 and I am happy with features and service. Keep up the great work.

We're sorry to hear that you're experiencing performance issues. Lorenza itself is designed and optimized for performance out of the box, but there could be something else going on with your shop's specific setup. It sounds like you may not be getting our team's replies. Please contact us directly at help@fluorescent.co from another email address, so we can ensure that you're hearing back.

The theme is beautiful but it has huge performance issue(it takes average 14 seconds to load PDP), it is so bad if running e-commerce, tried to raise support ticket and NEVER got a response. Terrible. Have to fine-tune and debug by myself.

The theme is clean, easy to use, and perfect for beginners looking to set up their first website. What really stands out is the excellent support from the theme developers. They’re responsive and helpful, making the whole experience smooth and stress-free

Great theme and unbelievable support from the team too. Special thanks to Nhele and Mitch

Thank you so much for your review! And we're so happy to hear that our support team was able to help with setup. :)

Thanks so much for your review! Our design team is super focused on helping your branding to shine. And we love to hear that it's working!

Thanks so much for this review! And we're happy to hear that Lynne was able to help you set up the site as you were imagining.

Thank you so much for your review! And we're so happy to hear that our support team was able to help with setup. :)

The theme is good enough out of the box and flexible enough for custom buildouts. But the customer service is really what stands out. Responsive support that quickly addresses my issues almost every time.