Thank you for your feedback. We're sorry to hear about your experience. We appreciate you bringing these concerns to our attention. Our team is already assisting you through the support ticket, and we'll do our best to ensure your case is resolved to your satisfaction.

This was a very, very poor experience purchasing a template 1. The template is very basic, and the image display quality is very poor—this applies to both the homepage and product detail pages; 2. The technical support is very mediocre; their template is version 1.0, and every time we update the template 3. The customer experience was terrible, and the quality of customer service was very poor.

I had trouble displaying the swatches on the website. I wrote to support and the problem was resolved within a moment. I can only recommend them :)

I am new to Shopify and need a little help. Have spoken to Mann Patel now at the support team and he been nothing short of amazing! Nothing is to much trouble and he gives you as much time as needed to resolve the issues. Most of the time its not even the template, its that I have misunderstood and Mann quickly explains clearly. Thank you again.

Minimalista is a beautiful, clean and elegant Shopify theme. I especially appreciated the helpful and professional support whenever I had questions or uncertainties. The team was kind, responsive and genuinely interested in finding a good solution. Thank you for the great support.

I’m currently rebuilding my shop on my own and don’t have much technical experience. Once you get used to it, the theme is truly elegant, clean and beautiful. The support team replies quickly and is very helpful. I can fully recommend it and look forward to launching my new shop soon.

I purchased the theme last month to give my current site a refresh as I have had the same free theme for a long time. Mann Patel at the customer service team has been really helpful, and did a bit of coding for me that I was struggling with (I have no idea about coding) so thanks to Mann !

Its a very complete theme, and support it's great

Great support! Fast, professional, and very helpful. Thank you for the excellent service — highly recommended!

Thank you for your review. We’re sorry to hear that your experience with the theme was not as smooth as expected. Feedback like this helps us improve code quality, stability, and the overall theme experience in newer versions. If you can share more details with our 24/7 support team, we will carefully review your case and provide fast and helpful support.